When it comes to getting the most out of our precious holiday time; getting the small details right can make all the difference. From the logistics of transfers and arranging activities for your family or traveling group, to unpacking and making reservations in the top spots for dining, these things can take time and some lengthy research. Either that or an insider mind and dedicated assistant who can take care of all these details for you.

This is why we decided to launch our new ambassador service, available for our Royal, Presidential, and Penthouse Suites. Having a personalized butler service to take care of all the details for you and your family, means you relax and enjoy every moment of your vacation without having to do any co-ordination.

The Ibiza Bay team of ambassadors are all highly trained, which means you’re guaranteed the highest level of attentive service, while also benefiting from insider tips on Ibiza´s hot spots. Our ambassador team is discreet, friendly and professional – so whether you want to relax at the island´s best beach restaurants, enjoy boat trips to Formentera or simply stay put in your suite and have the island´s best food and wellness practitioners brought to you – your ambassador will arrange it for you.

Ibiza is notorious for reservations being required for the best spots months in advance, which is why one of your first encounters with your Ibiza Bay ambassador will be as soon as you´ve reserved your suite. They will reach out to start planning your stay to ensure that you have the best activities arranged before you step foot on the White Isle.

Upon touchdown at Ibiza airport and the Ibiza Bay chauffeur service collects you, you will be offered arrival drinks/cocktails at the Ibiza Bay VIP front desk, while you enjoy the speedy check-in service.

Some guests leave it up to their ambassador to get their luggage into their room and unpacked while they head poolside or their private roof terrace to soak up some sun.

Afraid your ambassador will disturb the intimacy of your Ibiza Bay experience? Don´t worry, they will know when to be out of sight, but will be right there when his/her service is required, as hotel guest Petra Deuter attested to when she stayed in the Ibiza Bay Penthouse Suite this July: “For the guest who likes to be pampered whilst on vacation, having everything discreetly looked after for you, with wonderful bespoke guest attentions and surprises - this is unbeatably THE place to experience it.

“After your stay, you’ll want to come back for more, in one of these breath-taking suites. Great location; suites you want to end up living in; the most personalized service ever! What makes this Ambassador service so fantastic, is undoubtedly the intuitive staff who quickly figure out your likes/dislikes etc. The entire team is so incredibly on the ball and generous with their time and advice. Definitely on the top of my list of favorite places to be. “Our top suites are also perfect for celebrations and dinner parties – all of which can be coordinated and arranged by your trusted adviser. Need something sorted out right away? Summon the ambassador with your mobile whenever you please, day or night. They can help you with trips to the pharmacy, arranging personal shopping experiences – bringing the island´s finest designers to your suite – or arranging special birthday gifts and celebrations.

When your day of departure arrives, your new trusted assistant will be there to pack for you and arrange your bill, which can be done from the comfort of your suite.  

No matter how big or small, whatever needs you to have during your stay, rest assured that it will be looked after by our new ambassador service.