This bespoke service has been created to fulfill every individual client’s wishes and ensure they have a comfortable and memorable stay.
We aim to provide a personalized and exclusive service to every guest staying in our Presidential, Royal or Penthouse Suite. Our Ambassadors are specially trained and combine guest relations, front office and food and beverage expertise.
The Ambassador service starts way before our guests arrive, at the time of booking, ensuring the client’s itineraries and transfer arrangements are hassle-free.
Once in the hotel, a personalized and caring approach is guaranteed throughout our guest’s entire journey with us.